Guarantee

Quality Guarantee: The peace of mind of working with a leader.

We have a wide collection of vine varieties, guaranteeing the varietal purity of all the plants in our catalog. Todas nuestras plantas son certificadas y cumplen con la Normativa Europea Vigente.

Quality Assured:

Viveros Barber guarantees that it is a product of the highest quality: More than 30 years of experience in Viticulture and Viveros de Vid is a Quality Guarantee.

Guarantee of our products

All plants de vigne de Nursery Barber are issus of the multiplication of certified plant material. Nursery Barber guarantees a product sain and conforming to European qualites. Nursery Barber guarantees the highest quality and the varied purity of the plants. All our products, according to article 15.1 of the Confiance Online Code, are guaranteed for 2 years from leur now. On n'acceptera pas les produits endommagés par une mauvaise utilization ou une surutilisation pendant the period of guarantee and if on ne peut pas justifier that it is a problem of manufacture. nature du good. If you find out a problem, you are not contacted on the site and on you request the invoice that you are sent by mail, sous format PDF, at the moment of the expedition of votre commande, as well as the explanation of the problem. Dans le cas de faut de fabrication, Nursery Barber will charge the frais de renvoi du produit et replace l'article ou vous remboursera le montant que vous aviez payé (dans le cas où ce produit ne soit plus available) Yes, at the reception of votre colis, you confirm a problem due to transport, you have signaled immédiatement by email to admin@viverosbarber.com, in advance of the cause of failure, in fournissant des preuves graphiques (photos, sketches ), the description of observed dommages, bons de livraison où on aura signalé le problème ... If the protective packaging is abimé or colis a déjà été ouvert, nous vous recommandons de nous le communiquer immédiatement, de nous fournir une photo comme I foresaw du mauvais état de votre colis et de porter plainte écrite, dans le délai de 48 heures, devant l'agence de transport which aura effectué la livraison. The assembly of the refund will be deposited by the bank virement sur the comptememe that you formerly used to regulate the vote here.

Returns and exchanges

In the event that an item is received with a defect, due to transport, it must be notified immediately via email to: admin@viverosbarber.com, indicating the cause of the observed defect, and providing graphic evidence (photographs and sketches) and description of the damage observed, delivery notes with defective annotations ... We recommend that in case of breakage of the protective packaging or opening of the packages, you immediately notify us together with the photographic evidence, and at the same time send Also a claim in writing to the transport agency that delivered the defective merchandise within 48 hours after receipt.

The amount will be credited directly to the same account in which your purchase was charged by bank transfer.

The consumer and user will have a minimum period of seven business days to exercise the right of withdrawal. The right of withdrawal from a contract is the power of the consumer and user to terminate the contract concluded, thus notifying the other contracting party within seven days, without the need to justify their decision and without penalty of any kind, only taking charge of the amount of the expenses of return of the acquired good.

Out-of-court resolution of claims

The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhered to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of controversies related to online contracting and advertising, data protection, protection of minors and accessibility, the user may go to the extrajudicial dispute resolution system of CONFIANZA ONLINE (www.confianzaonline.es).